Refunds & Return Policy.

We have a 14-DAY return policy.  You have 14 DAYS after receiving your item to request and ship your return.  Items returned outside of this period will be sent back. 

Starting the returns process is simple, get in touch with us at returns@halialabel.com

Include your Order Name & Number in the subject handle.

Once review is accepted, we will provide full details on where and how to return your package.

Eligible returns must be in the same condition it was received in, with tags and protection ribbon in tact and in its original packaging.  Items should not show any signs of wear and should be stain free, odour free and hair free.

Items that do not meet these standards will be sent back.

Shipping fees & Lost/Delayed return packages are not covered by us. This is the responsibility of the customer. We urge customers returning their items back to us to use a valid and insured postal service, as well as keeping their proof of postage. 

If your return is approved, you'll be fully refunded via your original payment method. Please allow up to 10 working days for refunds to show.